The AI chat agent is a Claude-powered assistant that answers visitor questions on your storefront and captures leads around the clock.
Enable it
- Open Admin → AI chat (
/your-slug/admin/ai-chat). - Toggle Enable AI chat. A chat launcher appears bottom-right on your storefront.
- Choose a mode:
- Products is an inventory-aware sales assistant. It answers using your live units, rentals, and pages.
- FAQ is a support assistant that answers from your dealership facts and FAQ, without quoting live inventory.
- Set a greeting (the first message visitors see) and paste any FAQ / knowledge you want it to answer from.
- Save. Changes go live within about a minute.
What it can answer
Hours, location, financing, services, and (in Products mode) which carts are in stock and their prices, pulled straight from your inventory. It never invents prices or stock.
Requirement
Your platform needs an Anthropic API key configured on the host. If chat is enabled but the key is missing, the widget shows a clear message instead of guessing.