The help center handles ~80% of the questions we get. For everything else, email is the fastest way to reach a real person on the Powerdash team. We do not have a chatbot or an outsourced support tier.
Self-serve
Help center
Step-by-step guides for every part of the platform. Inventory, rentals, blog, billing.
Browse the help centerGet a human
Email support
Email us with anything you can't find in the help center. Replies during US business hours.
hello@powerdash.ioPage on-call
Outage / urgent
Site down, payment broken, login locked? Mark it urgent and we page someone.
urgent@powerdash.ioWhite glove
Migration help
Switching from Dealer Spike, DX1, or DealerCenter? We'll do the import for you in your first 30 days.
migrations@powerdash.ioResponse times
| Plan | First reply | Hours |
|---|---|---|
| Trial | Within 1 business day | Mon–Fri, 9–6 CT |
| Core ($499/mo) | Within 4 hours | Mon–Fri, 8–8 CT |
| Enterprise | Within 1 hour | 24/7 on-call |
Urgent issues (site down, billing failure, locked account) get immediate attention on any plan.
Looking for something specific?
Legal and privacy
For privacy questions or data-subject requests, email privacy@fasthippomedia.com. See our Privacy Policy, Terms of Service, and Data Processing Agreement for the legal detail.
Want to talk to a person?
Email hello@powerdash.io with your dealership name and what you're working on. We usually reply the same day, and we'll get on a call if that's easier.